A Lagos Hotelier Association Member and an Hotel Manager. Also Manager Ikejahotelsng(Hotels Booking Portal). Am Widely trained in Customer Interaction Management (CIM). I hold a Master of Science (M.S) in Hospitality Administration and Management Penn State School of Hospitality Management, University Park, Pennsylvania USA and a Bachelor's B.Sc (Hons) Management Science University of Ilorin. Also a Certified Customer Interaction Professional (CCIP). Whom is able to provide a wide-range of Customer Service Delivery for adequate Income Generation via Loyal clients for repeat businesses with adequate 12 years of Work Achievement & experience as a Professional hotelier.
Providing a One Stop Solution, starting from Understanding & analyzing Customers Needs & Want, Solving Problems & Providing Multiple Solutions to improve the quality of service for Income generation while being able to manage cost (Cost Control) & enhance productivity. Absolutely Confident that you would not have to repeat yourself based on duty, I always get the job done, I work easily with people and I listen to correction. Am synonymous with innovation.
Customer Service is the Bed Rock of any Successful Business