Manage Hotel and keep to Standard.
Good in Controlling,training and managing the staffs.
Ensure a good standard making my Guest to come back again.
Good in the following software, Room Master, Prolific & Easy Book
Presenting monthly profit & lost report
Hotel Work Experience
more than 5 years
English Hausa & Yoruba
Previous work experience
Tae Suites Hotel Park View Estate Ikoyi
2014 to 2017
2012 to 2014
P- County Hotel
2010 to 2012
Front Office Manager
1997 to 2000
1996 to 1997
• Manages front office staff to ensure that proper guest service is provided. • Represents the hotel and executive management to employees, guests, visitors, and vendors. • Ensure daily communication to executive level management team of all front office situations that occurred during the shift to include staffing shortages, billing issues and guest complaints. • Ensures the proper training of new front office staff and assist in providing on-going training as necessary. • Monitors cash flow and credit card operations of the desk while maintaining accuracy in account handling.. • Maintain key control as well as guest security and confidentiality. • Perform Front Desk Agent/Supervisor duties and responsibilities as per assigned shift. • Maintain room inventory by keeping abreast of all revenue lost through out-of-order rooms, and/or maintenance problems. Resolve such problems in a timely basis with Maintenance, Housekeeping and if necessary Accounting. • Be knowledgeable regarding front office and hotel emergency procedures and appropriate actions to take for such emergency situations. • Use a sense of discretion and professionalism when handling guest complaints, make adjustments on accounts when warranted. • Be the Hotel standard bearer for professionalism, appearance, service, and success to the Hotel staff. • Conduct all other duties, responsibilities, actions and activities that are inherent in a Front Office Manager position, and required duties as expressed by the Hotel Manager • Front Office Manager ensures the daily supervision of the front office staff, including guest service delivery and administrative efficiency.
I am a graduate in computer science and have experience working with clients and customers during my university studies, and i developed some of the skills needed for this post like Communication, Time-management
I am nwachukwu anthony from imo state,am 25 years old,i live in lagos at surulere area,i have all the qualities that is needed to acquire this job like speaking good english,good manner of approach and i love cleanliness to make sure things are in order.i will be very glad if am given the opportunity to display all the qualities i have just mentioned
My name is ogbemudia ayodele stephen, am kind and hard working person and also abide the rules and regulations given to me by d management, my experience in hotel hospital when I attended to lot of customers
I am a goal getter, I always make sure that things are done accordingly. I don’t like it when people don’t take their job seriously.
Other good thing about me is that I always put smile on the customers faces, they will definitely want come back.
I take my work very serious
Good oral and communication skill, ability to work effectively in a team., leadership skills, interpersonal skill, self motivated target oriented. very sincere and faithful to the core. desperate in pursuing my goal and love making research to be informed
Am a graphic designer, photo/video production and computer operation. also a web designer and maintainance. am humble and can work with or without supervision.
honest and able to keep records paper or computer base documents.
am able to partake in all type of work giving.
i will be glad if you consider me this opportunity.
Lagos State, Lagos Island West, JAN 13 – Hotel CVs
To work and build a career in a challenging organization where all potentials are fully explored, harnessed and utilized for the optimum benefit of self, the organization and society at large.
Career objective is to be a world class financial and investment manager as well as a significant contributor to employer and customer success
Hardworking and willing to use my knowledge and skills to contribute my own quota towards the development and upliftment of an organization, open-mindedness; reliable; team working; customer orientation
I am Adelusi Samson currently working in Banik Global Services Limited where I have been for the last 9years. Smart working guy and cool headed in character. I always use all chances i have to maximize opportunity in a competitive environment through innovative ideas that enhances the growth of an organization