We are looking for an experienced Hotel Manager to oversee the daily operations of our hotel as well as provide strategic direction. You will plan and supervise the activities of an extensive and diverse workforce to ensure the smooth and profitable running of business.
It is important for the hotel manager to be involved in all aspects of the hotel operations. You will be just as responsible for dealing with complaints as for strategizing and preparing reports. You will be a key person of reference for employees and clients as well as external vendors.
> Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives
> Plan activities and allocate responsibilities to achieve the most efficient operating model
> Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits
> Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services
> Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
> Deal with maintenance issues, shortages in staff or equipment, renovations etc.
> Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
> Inspect facilities regularly and enforce strict compliance with health and safety standards
> Recruiting, training and supervising staff
> Managing budgets
> Maintaining statistical and financial records
> Planning maintenance work, events and room bookings
> Handling customer complaints and queries
> Promoting and marketing the business
> Ensuring compliance with health and safety legislation and licensing laws.
> Organising staff roasters
> Proven experience as Hotel Manager or relevant role
> Degree in Business Administration, Hotel/Hospitality Management or relevant field
> Fluency in English; knowledge of other languages is a plus
> Reliable with an ability to multi-task and work well under pressure
> Outstanding leadership skills and a great attention to detail
MODE OF APPLICATION
Interested Candidates/Applicants should forward a Copy of their CVs to the HR: hrm.villegasintegratedservices @gmail.com OR
forward their Names,Qualifications,Post Applying for and Phone Number to the message box OR to the Number displayed on this Advert.
Failure to abide by these Rules and Regulations will lead to TOTAL disqualification.
Only the shortlisted candidates will be contacted